Some products will come with an extended manufacturer’s warranty - these will be included with the product and will usually need to be activated after purchase. It will then go through a 19-point inspection checklist and is then checked again by 3 more members of staff in quality control (so that means every guitar is actually checked 76 times!) Let us know any preferred setup requirements and we will be happy to oblige! GuaranteeĪll new products come with a 12 month warranty as standard. We have 2 in-house guitar technicians here at Guitar Village, so that means all guitars in stock are constantly checked and maintained by one of our techs for optimum playability.Īs soon as a guitar is sold it will be fully setup to ensure it’s playing just as you like right out of the box. Fully setup & triple checked quality control Once back we will refund or exchange the item if preferred. That’s why if you receive your order and it’s not as you expected, just let us know within 14 working days and we will have it collected by UPS. We know how much of a gamble it can be purchasing a guitar online without trying it first. International Delivery > Worldwide shipping prices are calculated at the checkout. Nominated day and Saturday delivery services also available. UK Delivery > Free, next day service as standard. We use UPS so it’s fully tracked and insured and you can follow your shipment online every step of the way. Any order placed before 2pm (Mon-Fri) will be despatched that same day.
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